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FAQ

What services does Athers Digital provide?

Athers Digital offers website development, digital marketing, and an all-in-one SaaS platform with features like AI chatbots, SMS & email automation, SEO, and lead management tools. Our goal is to help businesses streamline operations and attract more leads from one central platform.

How can small and medium businesses benefit from your services?

Our solutions are designed to be cost-effective, especially for businesses with limited marketing budgets. By consolidating multiple tools into one platform, you save time and reduce costs while reaching customers through various channels like social media, SMS, and email.

How can Athers Digital improve my return on investment (ROI)?

Our AI-driven platform automates tasks, helping you connect with customers at the right time. For example, by using our lead management tools, a business might increase lead conversion by 20%, resulting in a measurable boost in sales. Plus, our marketing strategies help reduce customer acquisition costs compared to traditional methods.

How does Athers Digital compare to traditional marketing?

Traditional marketing often involves separate tools and high costs for channels like print or TV. Athers Digital consolidates digital marketing efforts on one platform, making it more affordable and trackable. For instance, a small business might see a 30% cost reduction and a faster lead response time with our AI-powered chatbots and automation features.

What is the pricing for your services?

Our pricing varies based on the services you choose. We offer flexible packages tailored to fit the needs of small and medium businesses, ensuring affordability while maximizing impact. Contact us for a custom quote based on your business goals.

Can Athers Digital help increase my customer engagement?

Absolutely! We offer AI-driven SMS, email automations, and chatbots that interact with customers across multiple channels. Businesses using these tools often see a rise in engagement and conversion, as they can respond to inquiries and follow up on leads instantly, leading to better customer satisfaction and loyalty.

How long does it take to see results?

Results depend on the services chosen and your specific goals, but many clients notice improved lead generation and customer engagement within the first few weeks. For example, businesses using our SEO and automation services often see increased website traffic and lead conversions within the first three months.

Is there any support or training provided?

Yes, we offer full support and training to help you maximize the potential of our platform. Our team ensures you’re comfortable with the tools and assists with any technical questions so you can focus on growing your business.

Can Athers Digital integrate with the tools I’m already using?

Yes, we can integrate with most existing platforms. Whether you’re using CRM systems, email marketing tools, or social media channels, our team will ensure seamless integration for a unified experience.

Do you offer customizations based on my business needs?

Absolutely! We tailor our solutions to match your unique business goals and industry requirements. During our initial consultation, we’ll discuss your specific needs and create a customized plan that aligns with your objectives.

How do I get started with Athers Digital?

Getting started is easy! Simply reach out to us to schedule a consultation, and our team will guide you through the onboarding process, discuss your goals, and help you choose the right services for your business.

Can I try the platform before committing?

Yes! We offer a free demo so you can explore our platform’s features and see firsthand how it can benefit your business. Schedule a demo with us to get started.

How does Athers Digital help with lead management?

Our platform includes lead management tools that help you capture, track, and nurture leads automatically. You can engage with prospects instantly using chatbots, SMS, and email, increasing the chances of converting them into loyal customers.

How do I access the software?

You can access our software from browser and you can also download our ios app from the app store.

How many users can I have on my plan?

With both of our plans you can have unlimited users on your account.

How can digital marketing help small businesses?

Digital marketing provides a cost-effective way to reach a larger audience and target specific customer segments. It allows small businesses to build brand awareness, drive website traffic, generate leads, and increase sales without investing thousands for above the line media. Digital marketing also provides measurable data and analytics, enabling businesses to track their marketing efforts’ performance and make informed decisions on where to focus their marketing budgets.

How do SMS and Email Automations help my marketing efforts?

SMS and Email Automations streamline communication with leads and customers by sending personalized messages at the right time. This helps nurture relationships, increase engagement, and improve sales without manual effort.

What is the Missed Call Text Back service?

Missed Call Text Back automatically sends a follow-up text message to customers who call but are not able to reach you. It ensures that no lead is missed, offering an opportunity for engagement even when you can't answer the phone.

How does On-Page SEO benefit my business?

On-Page SEO improves your website's visibility on search engines like Google. By optimizing content, meta tags, and keywords, it helps your site rank higher in search results, driving more organic traffic to your business.

How does the AI Chatbot improve customer engagement?

The AI Chatbot provides 24/7 customer support, answering common questions, guiding visitors through your website, and capturing leads. It enhances user experience and frees up time for your team.

How does the Google Reviews Automation work?

Google Reviews Automation simplifies the process of collecting reviews from your customers by sending them automated reminders to leave feedback. Positive reviews help improve your online reputation and increase trust.

What is AI 2-Way Missed Call Text Back?

AI 2-Way Missed Call Text Back automatically sends a personalized text message to customers when they call and you’re unavailable. The AI can handle basic queries or allow customers to reschedule appointments or ask for more information. This ensures that no lead is lost due to missed calls, improving customer satisfaction and maximizing conversion opportunities.

How can an AI Chatbot help my business?

AI Chatbots provide 24/7 customer support on your website, answering frequently asked questions, guiding users through the buying process, and capturing leads in real time. This improves customer satisfaction by providing instant assistance, while also freeing up your team to focus on more complex queries or tasks. Chatbots can handle a large volume of inquiries, making them an efficient tool for scaling customer support.

How does AI Automated Email and SMS improve my marketing?

AI-powered email and SMS automation enables personalized, data-driven communication with your customers. Based on customer behavior, AI can send the right message at the right time, improving engagement and increasing conversion rates. By automating these processes, you ensure timely follow-ups, build stronger relationships, and reduce the workload for your team.

How does Reputation Management benefit my business?

Reputation management allows you to monitor and respond to customer reviews across various platforms like Google, Facebook, and Yelp. By addressing both positive and negative reviews, you can maintain a strong online reputation and build trust with potential customers. Automated tools also help you request reviews from satisfied clients, ensuring a steady stream of positive feedback that boosts your credibility and search rankings.

What are Workflow Automations, and how do they help?

Workflow automations streamline repetitive tasks, such as sending follow-up emails, assigning tasks, or moving leads through sales stages. By automating these processes, you save time, reduce human error, and ensure consistent communication with leads and customers. For example, when a lead fills out a form, the automation can instantly send a thank-you email, assign the lead to a sales rep, and set a follow-up reminder.

How does your Booking & Appointments feature work?

Our Booking & Appointments tool allows customers to schedule appointments directly on your website, simplifying the booking process for both you and your clients. Customers can view your availability in real-time, select a convenient time, and receive automated reminders via email or SMS. This system reduces missed appointments, eliminates manual scheduling, and improves customer satisfaction by making it easy for clients to book services 24/7.

How does 2-Way SMS Marketing benefit my business?

2-Way SMS marketing enables real-time communication with your customers through text messages. You can send promotional offers, appointment reminders, or important updates, and customers can respond instantly. This direct engagement fosters better relationships with your audience, increases customer satisfaction, and helps you resolve issues quickly. It’s a highly effective way to maintain customer interaction and encourage conversions, particularly for time-sensitive offers.

Why should I use Surveys & Forms on my website?

Surveys and forms are essential for gathering customer feedback and capturing leads. Our tool allows you to create custom forms and surveys that can be embedded on your website to collect valuable insights about your audience. This data can help you improve your products or services, understand customer preferences, and generate new leads. You can automate follow-up actions based on responses, making the customer experience more personalized and efficient.

What is CRM & Pipeline Management, and how does it benefit my business?

CRM (Customer Relationship Management) helps manage your interactions with customers and leads, storing contact information, tracking conversations, and setting follow-up tasks. Pipeline management organizes these leads into different sales stages, allowing you to visualize where they are in the buying journey. This ensures no opportunities slip through the cracks and helps you prioritize the most promising leads, increasing conversions and fostering better customer relationships.

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